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FAQs + Help

How do I pay for things I buy at Supermarket?

Supermarket organizes the items in your cart by designer. If you’re ordering items from multiple designers, you pay each designer separately at checkout. It’s quick and easy.

Do I need a PayPal account to place an order?

Nope, a PayPal account is not required. PayPal will let you pay using a credit card, if that’s what you prefer. The simple instructions are below.

  1. Click “Checkout”:
    Checkoutn
  2. Then click the “Continue” link to pay with a credit card or e-check:
    Bypass_paypal

How much do I pay for shipping?

Supermarket designers set their own shipping fees. To see what an item costs to ship, login and add it to your cart. When you order more than one item from the same designer, you’re usually charged a standard shipping fee for the first item, and a discounted fee for additional items.

PayPal is showing a different shipping address! What’s up?

Don’t be alarmed if you see a different shipping address (or even no listed shipping address) when you proceed to checkout via PayPal. Your order will always ship to the destination you specify in the Supermarket shopping cart. The email you receive from Supermarket after you complete the checkout process will confirm this.

Freaking out?

Don't worry! We're happy to help you figure things out. Email us: help@supermarkethq.com.