SHIPPING (PLEASE READ CAREFULLY)
Please take time to read our shipping policy. We have tried to make everything as clear as possible. If you have any questions please email us here or at admin(at)necklush.emailcenterpro.com
All of our items are made to order, we ship within 10 days of cleared payment.
All orders are shipped USPS First Class. We always ship to the SUPERMARKET address you have provided unless you specify a different location.
US orders:
We ship our items USPS First Class. We use PayPal services for shipping. When we ship your package, PAYPAL/USPS will send you an email for confirmation that your order is shipped. In this email you will also find your Delivery Confirmation number. This will verify delivery for both buyer and seller. Please note we are not responsible for item if USPS has verified delivery. This is something you will have to take up with your post office, if the address is the correct address and if your package is confirmed delivery. We have to make sure this is clear. Once an item is shipped and the address is correct, we are not responsible for lost items.
Again US orders should receive an email from PAYPAL/USPS that will confirm that your package has been sent. If you are concerned about your package please make sure to check your inbox and junk mail for a shipment statement from Paypal/USPS.
International Shipping:
We ship via First Class International 6-15 business days, but that is not guaranteed. Buyer is responsible for any additional customs charges. Our international shipping cost is basic USPS shipping. This does not include any tracking or insurance. WE ARE NOT RESPONSIBLE FOR ANY LOST OR DAMAGED INTERNATIONAL ORDERS ONCE THEY HAVE BEEN SHIPPED UNDER ANY CIRCUMSTANCES UNLESS YOU WANT TO UPGRADE THE SHIPPING OPTION. We would love to be able to track your packages but this can only be done if you choose to upgrade your shipping. To UPGRADE INTERNATIONAL SHIPPING for secured registered mail please contact us here.
International Buyers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
RETURNS:
We accept returns within 5 days of receipt of unwashed/unworn items.
Please email us before sending an item back and let us know the reason for the return.
Items must be in received condition and shipped at buyer’s expense. Buyer has the option to receive a refund less shipping charges or exchange for another item and pay any additional shipping. Buyer also must have a delivery confirmation number on any returned packages to help track back any purchases.
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Aceitamos retorna dentro de 5 dias do recebimento da sujo / não gasto itens.
Envie um e-mail antes de enviar um item de volta e deixe-nos saber o motivo da devolução.
Os itens devem estar em condição recebidas e expedidas pelo comprador da despesa. O comprador tem a opção de receber um reembolso menor tarifa de remessa ou troca por outro item e pagar quaisquer adicionais navegação. O comprador também deve ter um número de confirmação de entrega em qualquer devolvidos pacotes de volta para ajudar a monitorar qualquer compras.
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Aceptamos devoluciones dentro de los 5 días siguientes a la recepción de lavar / UNWORN artículos.
Por favor, envíenos un correo electrónico antes de enviar un tema de nuevo y háganos saber la razón para el regreso.
Artículos deben ser recibidos en el estado y enviadas a expensas del comprador. Comprador tiene la opción de recibir un reembolso menos los gastos de envío o cambio de otro tema, y pagar cualquier envío adicionales. El comprador también debe tener un número de confirmación de entrega de paquetes de cualquier regresó para ayudar a rastrear de nuevo las compras.
PAYMENT
Payment only thru Paypal.
to pay without a Paypal acct try this…
when you get to the step “commit to buy” follow these directions:
Commit to Buy
Then click Pay Now
the next screen is PAYPAL
on the lower left is “Don’t have a PayPal Account? Use your credit card or bank account”
Here click Continue
Fill in the appropriate information.
You should be able to purchase using a credit card here from anywhere in the world.
After we receive payment we will be sending you an order confirmation email from admin(at)necklush.emailcenterpro.com … if you do not receive this email and are concerned please write us at the same address or send us a convo here. Be sure to check your inbox and junkmail for the order confirmation, thanks!
