Yoko Devereaux

Yoko Devereaux will provide a free exchange or issue a full refund for all full priced items (purchased online or via phone) received within 30 days of when items were shipped, provided that the items are unworn, unwashed and free of defects. Items received after 30 days, but within 60 days will qualify for store credit. For exchanges, you may still return the item within 30 days of when you received the exchanged item. If you receive a defective product, you must notify us within three days of receiving the product to be elegible for a return.

If you do not follow this policy, we will only accept defective items at our discretion.

All sale items can only be exchanged for store credit.

HOW TO SEND BACK YOUR RETURNS / EXCHANGES

To ship an item back to Yoko Devereaux, simply pack your item and invoice into a padded envelope or box and ship to:

Yoko Devereaux, 338 Broadway – Ground Floor, Brooklyn, NY 11211

Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model / size.

CUSTOMER SERVICE / QUESTIONS
Customer service inquiries can be made by phone at 718 302 1480 Monday – Saturday, 12 – 8 EST and Sunday 12 – 6 EST

Customer service inquiries by email should be sent to info@yokod.com

Please let us know if you have any questions or comments and we will get back to you as quickly as possible. Thanks!