Welcome to THE BIG HARUMPH!
We want you to be totally happy with your purchase. If you are not, please let us know!
If you have any questions that aren’t answered, please don’t hesitate to contact us.
• • • • •
THE BIG HARUMPH accepts payments through PayPal. You do not need an Account to pay for your items through PayPal.
Packages will be shipped after we receive your payment.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
• • • • •
All items ship to the address you fill out when you check out through Etsy. I do not ship items to the address you have on file on Paypal.
All items are carefully packaged and shipped via USPS first class mail. We try to send all items out within 2 business days of payment. Wholesale orders and larger items may take a little longer.
Each 8×10 print is placed against a piece of chipboard and is slid into a re-sealable plastic sleeve, then shipped flat in a bend-proof recycled mailer with an additional sheet of corrugated cardboard for extra protection.
Larger prints are shipped in super-durable tubes. If an 8×10 is purchased with a larger print, it will be shipped in a tube as well.
International packages can sometimes take several weeks to a month to arrive at their destinations.
• • • • •
If you are unhappy with your purchase, whatever the reason may be, please let me know!
Refunds/Exchanges: I accept exchanges and refunds for any reason if the item is returned in its original condition. There is a $3 re-packaging/re-shipping fee.
Damaged items: Oops! I try my hardest to make sure your print will arrive safely, but if your order arrives damaged, please let me know and I will take care of it.
Replacements for damaged items are accepted within 14 days of the purchase date for U.S. addresses and 35 days for international orders.