“Return and Exchange Policy”
Heather Lins Home takes great care in creating our merchandise and filling your orders. Please inspect your order upon receipt for any discrepancies. If there is a problem such as a defective item or an incorrectly packed order, please contact us within 5 business days of receipt. After 5 business days, we will only accept defective items at our discretion. Heather Lins Home will exchange or refund all full priced items that are returned within 21 days of receipt. The buyer is responsible for shipping costs. We only accept items that are unworn, unwashed and free of defects.
Please return items in their original packaging with the invoice. Please send to:
Heather Lins Home, 22 S. Marquette St., Madison, WI 53704 USA
Please indicate on your invoice whether you are exchanging or returning the item. Please refer to the item number to avoid confusion. For exchanges, please indicate your desired item.
E-mail us and I will reply as quickly as possible.