all items must be paid for within 48 hours of purchase or i reserve the right to cancel the transaction.
all items will be shipped via USPS mail. within 5 business days after the item(s) have been paid for. during high volume ordering weeks your shipment maybe be delayed slightly.
if you need expedited shipping for whatever reason, please contact me BEFORE you make your purchase so i can make a special listing for you with extra postage or i can make a note to get your package out sooner if need be.
DOMESTIC shipments will have tracking/delivery confirmation. you can purchase insurance on your order for a nominal fee. please contact me immediately if you would like to add insurance to your order. all domestic orders over $50 will include insurance for free.
INTERNATIONAL shipments will have NO tracking. if you would like tracking, the price for shipping will increase greatly but will ensure your package is traceable in the event that it gets lost in the mail. you can purchase insurance on your order for a nominal fee. please contact me immediately if you would like to add insurance to your order. all international orders over $75 will include insurance for free. also note that it is possible for international orders to be subject to CUSTOMS DUTIES in your respective country which plastique* is not responsible for. this does not happen often but some customers have mentioned they had to pay extra fees for their package. i apologize i advance but cannot be held responsible for such fees.
i ship all items using the address provided on the SUPERMARKET invoice and NOT the paypal address. please make sure your supermarket address is correct and up to date. i am not responsible for items shipped to the wrong address because the one on the supermarket invoice was incorrect.
plastic jewelry is very fragile and should be worn with care as it can break easily. try not to knock your jewelry against anything too hard or the piece might snap and/or the parts may come loose. avoid snagging your jewelry on clothing or other items. if you are wearing a ring, it is best to take it off before washing your hands or doing anything that could possibly damage the ring. remember that plastic isn’t like silver or steel. it can break. so when in doubt, use caution.
refunds and exchanges:
if you received the wrong item or the item arrived damaged, simply take a quick photo of the item and send me an email. i will replace the item free of charge as promptly as possible. you will not be charged any additional shipping fees. if for some reason your item breaks after you have received it in proper condition, i cannot be held responsible for replacing it.